All of our audit questions are derived from statutory rules and regulations passed by state and local governments. To manage this process, we designed and implemented our own Content Development Life Cycle (CDLC):
- Research. This is exploratory work to determine a jurisdiction's relevant statutes and regulations. We assess the licensing structure, isolate the rules of certain agencies or departments, and set the scope of what is relevant for our clients.
- Drafting. The drafting stage is where the bulk of the work is performed. In addition to writing the audit questions, we also write the action items, note the relevant license types and citations, and organize the content into categories and topics.
- Peer Review. In all state and some larger local jurisdictions, a peer reviews a sample of the draft to ensure we are staying true to our drafting guidelines.
- Legal Review. In all jurisdictions, the full set of questions is evaluated by an attorney against the original statutes and regulations.
- Release. In the release stage, we run a suite of system checks to ensure the questions are properly loaded and update our content release notes.
The content is produced by our Regulatory Affairs Department, a team of highly skilled Regulatory Analysts and Technical Writers. We maintain a balance of legal expertise and operational experience to ensure we are delivering content that is both technically accurate and useful for licensed operators.
If you have questions about our audit content, please let us know at firstname.lastname@example.org.