By default, the user that created your company's Simplifya account is an Administrator, which gives them the ability to manage the configurations of the account like licenses, locations, payment methods, etc. That Administrator can also add other Administrators to the account, or they can replace themselves as the sole Administrator on the account.
If you are the sole Administrator on the account and need to make someone else an Administrator, you have a few options:
- In the Users module, you can simply change the other user's permission level to Administrator, but this also keeps you as an Administrator.
- If you want to transfer your Administrator status to another user (thereby demoting yourself to Manager), all you need to do is go to the Users module, click on yourself, and then click the "Change Permission Level" link to select the new Administrator (note: this link will only appear if you are the sole Administrator on the account). This will prompt you to select the new Administrator and select the locations where you will be a Manager.
After clicking the "Change Administrator" button, you will automatically be logged out. The new Administrator will receive an email notifying them of their new permission level. Next time you log in, you will have Manager permissions at the locations you selected.